POSITION SUMMARY/DESCRIPTION
The Revenue Manager is responsible for the total reservations andrevenue operations of Stey properties. The position will ensure themaximization of revenue for all aspects of the operation. Furthermore, allreservations related tasks will be handled and the Revenue Manager will overseeboth Hotel and Long Stay Tenant revenues and all contracting aspects.
Candidates should be familiar and fluent in major hotel revenuemanagement technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimizeStey’s own revenue management platform, which is currently in development.
Stey is a fast growing operation, but our limited property count inChina (currently three properties) means that the Revenue Manager will alsoassume responsibilities for distribution and OTA channel management, includingliaising with Stey’s digital team to identify and troubleshoot any issues withOTA integrations and listings.
In essence the role will:
• Implement revenue management operations, procedures, and bestpractices.
• Identify new revenue opportunities.
• Provide daily, weekly, and monthly reporting.
• Optimize and expand distribution partnerships.
• Act asoverall business development consultant for each Property/Community Manager.
• Act as Revenue Management expert in communication with the Digitalteam.
• Challengeand influence properties to improve service level and operational standards.
• Embed and support a revenue management culture in all properties.
• Visit each property regularly.
RESPONSIBILITY/DUTIES REV RES
AVAILABILITY MANAGEMENT
• Use yield planners and selling matrix for room sales
• Monitoryield system and validate that the yield actions are consistent with bothproperty and market conditions
• Maintain a consistent selling strategy across all systems
• Proactive availability management, recommending necessary strategychanges
• Prepare and recommend future strategies to the Management team
COMMERCIAL AWARENESS
• Keep up todate with global, local, and environmental issues impacting Beijing and thehotel
• Check competitor strategy on a regular basis reviewing rates andavailability
• Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions
REVENUEANALYSIS
• Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy
• Analyzeyield information to identify potential new business, markets and trends
• Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc.
• Complete andanalyze the month-end reports
• Analyze andsupply data for the preparation of the annual plan (budget)
• Identify andanalyze new business opportunities
MAINTENANCE OFSYSTEMS & PROCEDURES
• Maintainaccuracy of all reservations and other data
• Conductquality control checks on all revenue management systems to ensure dataaccuracy
• Ensure thatall the rates are loaded on all rate databases
• Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement
• Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded
RESERVATIONS
• Handle allbookings in the Stey PMS
• Ensureappropriate follow up on bookings
• Communicatewith potential Guests and Tenants
• Handle allinquiries – Phone, email, WeChat
OTHER
• Manage allcontract and communication for distribution channels
• Work closelywith each Community Manager in all aspects of property operations.
• Providereports as required by senior management
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-熟练
- 计算机能力:精通
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