会议及宴会经理Conference & Banquet Manager

Effectively manage the daily work of the conference and banquet department to ensure the normal operation of daily work; supervise the implementation of various specifications listed in the department's work standards and procedure manual.
有效管理会议及宴会部门的日常工作，确保日常工作正常进行；监督部门工作标准和程序手册中列出的各项规范的贯彻执行。Comply with the opening and closing procedures of the conference and banquet venues.遵守会议及宴会场地开始营业和结束营业的程序。Comply with the prescribed settlement procedures for conference and banquet services.遵守规定的会议及宴会服务结账程序。Conduct effective shift handover briefings to ensure all employees are aware of important clients, conference and banquet schedules, special requirements, with a focus on promoting customized services; personally greet and see off more than 80% of the clients.有效进行交接班说明会，确保所有员工了解重要客户、会议及宴会日程、特殊要求，重点是推广定制化服务等；亲自迎送80%以上的客户。Motivate on-duty employees to provide excellent service to guests.激励在岗员工为客人提供卓越的服务。Communicate with chefs, F&B managers and relevant departments about client opinions and suggestions to reflect the current client needs and satisfaction.与厨师、餐饮经理及相关部门交流客户意见和建议，从而反映当前客户的需求和满意度。Develop and implement a conference and banquet service promotion calendar in the department.在部门制定和执行会议及宴会服务促销活动日历。Manage the concept planning and execution of special conferences and banquets.负责特殊会议及宴会的概念规划与执行管理工作。Be good at predicting market changes in the conference and banquet industry and reviewing operational work when necessary.善于预测会议及宴会行业的市场变化情况，并在必要时审评运营工作。Conduct analysis of competitors in the conference and banquet market.对会议及宴会市场的竞争对手进行分析。Create good opportunities for public promotion of the hotel's conference and banquet services.为酒店会议及宴会服务创造良好的公众宣传机会。Manage the conference and banquet client database and use it effectively.管理会议及宴会客户数据库并有效的加以使用。Promote the hotel's conference and banquet facilities and supporting services.推销酒店的会议及宴会设施及配套服务。Actively implement cost-saving methods.积极实行节约成本的方法。Reuse energy as much as possible.尽可能再利用能源。Cooperate closely with the sales manager in the bidding process to win new customers; especially customers for the catering department.在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。Manage labor costs, material costs and beverage costs for conference and banquet services.管理会议及宴会服务的人工成本、物料成本及饮料成本。Actively implement the hotel's operational equipment damage rate control for conference and banquet venues, and ensure the quarterly inventory damage rate is controlled below 0.3%.积极实行酒店会议及宴会场地营运设备破损率控制，并保证每季度盘点破损率控制在0.3%以下。Carry out forecasting work for conference and banquet business volume and resource demand.进行会议及宴会业务量和资源需求的预测工作。Effectively control inventory of conference and banquet materials and supplies.有效控制会议及宴会物料和用品的存货。Analyze conference and banquet business statistics through the sales system to optimize service and operation.通过销售系统分析会议及宴会业务统计数据，优化服务与运营。Conduct manpower planning and manage staffing needs together with superior leaders.和上级领导一起进行人力规划和管理需求。Prepare and manage the department budget together with superior leaders.和上级领导一起编制和管理部门预算。