中餐厅副经理 Asst.Chinese Restaurant Manager

1. Responsible for the Chinese restaurant and implementing the work tasks in different periods.
2. Formulated service standards and working rules for Chinese restaurants and ensured their implementation.
3. Assisted the department manager to develop various catering marketing plans and strategies.
4. Supervise the staff to provide customer service according to the standard, evaluate the performance of the staff and implement the reward and punishment system.
5. Handle guest complaints and constantly improve service quality.
6. Do a good job in maintenance of equipment and facilities, strict material management system, and do a good job in safety and fire prevention of the restaurant.
7. Provided suggestions for the kitchen to make special menus according to seasonal differences and customer sources.
1.负责中餐厅，落实各个时期的工作任务。
2.制定中餐厅服务工作规范及工作制度并确保实施。
3.协助部门经理制定各项餐饮推销计划与策略。
4.监督员工按照规范标准对客服务，对员工进行绩效评估，实施奖惩制度。
5.处理宾客的投诉，不断改善服务质量。
6.抓好设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作。
7.根据季节差异、客源情况为厨房制定特色菜单提供建议。