Duty Manager值班经理

Shangri-La Hotel Xian
Located in the prestigious financial and shopping mall centre on Keji Road in Yanta District, Shangri-La Hotel, Xian, enjoys easy access to Xian’s leading business, entertainment and shopping destinations. Our hotel serves as a prime residence for both business and leisure travellers alike.
The hotel is approximately a 35-minute drive from Xi’an International Airport and Xian North railway station, a 45-minute drive from the Terracotta Warriors Museum and a 25-minute drive from City Wall and Bell Tower. Metro line 3 is close to the hotel and it only takes 15 minutes to reach the Giant Wild Goose Pagoda. The hotel’s tour guide manager can customize different city tour routes for you.
-393 rooms and suites
-4 restaurants & bars
酒店位于雁塔区科技路商务区腹地，毗邻市内颇具规模的商业及娱乐购物区。步行3分钟可达金鹰国际和世纪金花购物中心，步行5分钟可达创业咖啡街区和大都荟商业区，酒店对面永兴坊美食街区及周边特色餐厅让您尽享休闲时光的惬意与味蕾的美好体验。一朝步入西安，一日读懂千年。深入体验历史名都，酒店地铁三号线15分钟直达曲江大雁塔景区，25分钟可达钟鼓楼广场，驱车前往兵马俑博物馆45分钟左右。
-393间客房和套房
-4家餐馆和酒吧
We are currently looking for a Duty Manager to join our Front Office team.
As a Duty Manager,we rely on you to:
1. In charge of the normal operation of the whole hotel during the shift.
2. Responsible for handling guest's problems and complaints.
3. Deal with things that happen during the shift.
4. Conduct safety and equipment inspection throughout the hotel.
5. Coordinate the matters to be communicated on the shift records to other shifts.
We are looking for someone who:
1. At least 2 years of work experience in the same position, night manager experience.
2. Good command of English in front office service.
3. Good management and coordination skills, good communication and problem solving skills.
4. Detail-oriented and responsible.
If you are the right person, what are you waiting for?