To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt, courteous, correct service.
To be accountable for sales and profit in his / her area.
Assistant Restaurant Manager should display hands-on leadership and be on the floor at all times providing excellent hospitality and assisting associates with service.
To be responsible for the management of all aspects of the restaurant functions: operations and administration, in accordance with hotel standards. To assist to the outlet manager and support other food and beverage outlets in leadership assistance. To maintain the cleanliness and organization of the entire restaurant area including storage area, guest area, entrance area as well as all other front and back of house areas.
To manage service delivery in outlet to ensure guest receives proper service from point of entry to departure
To ensure food and beverage is served according to the sequence of service and brand standards; to ensure all staff are trained, tested and comply with them.
To engage with guests and ensure feedback on and satisfaction with restaurant experience during their meal
To assign work and side duties to staff in accordance with departmental procedures. To communicate additions or changes to the duties when they come up. To identify situations, which compromise the department’s standard and delegate these tasks
To ensure opening, side, closing and cleaning duties are fulfilled as defined by the respective checklists
To ensure that specified amount of menus and wine lists are available and in good condition for each meal period. To ensure that daily specials are inserted into each menu
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好,中国普通话-良好
- 计算机能力:良好
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