餐厅主管 Restaurant Supervisor

To do whatever it takes to provide exceptional service for our customers and to strive for excellence to achieve customer satisfaction
无论作什么,都是为了向客人提供优良的服务，使顾客满意。
To adhere to the three steps of service to all our guests:
为顾客服务的三个步骤:
A warm and sincere greeting. Use the guest name, if and when possible.真诚热情的问候，尽可能使用顾客的名字。
Anticipation and compliance with guest needs.预计并满足顾客的需要。
Fond farewell. Give them a warm good-bye and use their name, if and when possible礼貌的道别，尽可能使用顾客的名字和他们说再见。
The team leader’s main function is to promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt, courteous service. The team leader is accountable for sales and profit in his/her area.
主管的主要职责是促进并确保顾客满意，通过他们的努力发展并保持一个有实力的团队，负责该区域的销售和利润。
1. Assume responsibility of daily operations in assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel
负责该部门的运营，确保其平稳运营并获利。
2. Actively support the Quality Improvement Process.
积极支持质量改进程序。
3. Assist in working toward positive financial results.
协助部门获得最佳财务结果.
4. Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
协助确保所有已安排的活动得以准确无误和按时的举行。
5. Assist in maintaining a highly motivated and well-trained staff.
协助维持一个训练有素的员工队伍