Russian - Guest Relations (Foreign employees)

As a Russian - Guest Relations, we rely on you to:
Guest Welcome: Offer dedicated assistance to Russian-speaking guests during their arrival and departure.
Language Support: Serve as a translator and key communication bridge between hotel staff and Russian-speaking guests, ensuring their needs and requests are clearly understood and accurately fulfilled.
Guest Information & Personalized Recommendations: Offer detailed information about hotel facilities, dining venues, and local attractions. Provide personalized recommendations tailored to the cultural preferences of Russian and Portuguese guests.
Interdepartmental Coordination: Liaise closely with operation departments to coordinate special requests and ensure seamless service delivery and consistency throughout the guest experience.
We are looking for someone who:
Native or Near-native fluency in Russian (both written and spoken); proficiency in English is an advantage.
Good interpersonal skills with the ability to communicate effectively with diverse cultures and personalities.
High standards of personal grooming, a positive attitude, and a strong sense of responsibility.
Ability to work flexible hours, including weekends and shift work, as required by hotel operations is preferred.