宴会销售经理 C&B Sales Manager

【岗位职责】Job Responsibilities
1. 负责个人划分市场内的全流程销售活动，全力推进部门销售目标达成；推广酒店全系列产品，提升客房间夜量与宴会厅营收，开展集团其他酒店的交叉销售，承接团队业务的询价与统筹协调。
Be responsible for the full-process sales activities within the assigned personal market, and strive to achieve the department's sales targets; promote the full range of hotel products, increase room nights and banquet hall revenue, carry out cross-selling of other hotels under the group, and undertake inquiry and overall coordination for group business.
2. 挖掘培育高潜力客户群体，拓展长期生意机会；通过商务拜访、电话、书面沟通等多渠道维护客户关系，巩固品牌市场定位；规划销售出差行程，拜访本地客户，组织客户开展酒店参观。
Explore and cultivate high-potential customer groups and expand long-term business opportunities; maintain customer relationships through multiple channels such as business visits, telephone calls and written communication to consolidate the brand's market positioning; plan business travel itineraries, visit local customers, and organize hotel tours for customers.
3. 跟踪统计M.I.C.E客户的收益与业务动态，定期收集竞品市场信息；参与行业旅游展会、促销活动，面向市场推介酒店客房、宴会等设施与服务。
Track and count the revenue and business dynamics of M.I.C.E (Meetings, Incentives, Conferences and Exhibitions) customers, and regularly collect competitor market information; participate in industry tourism exhibitions and promotional activities to promote hotel rooms, banquets and other facilities and services to the market.
4. 协助高级销售经理开展客房收益预测，为酒店营收规划提供业务支撑。
Assist the Senior Sales Manager in conducting room revenue forecasting and provide business support for hotel revenue planning.
5. 参与会前筹备、会后复盘总结会议，跟进推动相关部门完成会后客户感谢信发送，保障会议业务服务闭环。
Participate in pre-meeting preparation and post-meeting review and summary meetings, follow up and promote relevant departments to send post-meeting thank-you letters to customers, and ensure the service closed loop of meeting business.
6. 与酒店运营等核心业务部门保持常态化紧密沟通，协调跨部门事项，保障销售业务落地与客户需求高效响应。
Maintain regular and close communication with core business departments such as hotel operations, coordinate cross-departmental matters, and ensure the implementation of sales business and efficient response to customer needs.
7. 组织开展销售团队员工培训，提升团队整体业务能力。
Organize and carry out staff training for the sales team to improve the overall business capability of the team.
【岗位要求】Job Requirements
1、具备较强的市场开拓能力及客户服务意识，能够独立完成销售任务；
Strong market development capability and customer service awareness, able to complete sales tasks independently;
2、优秀的沟通与谈判技巧，能够高效处理客户需求及突发问题；
Excellent communication and negotiation skills, able to efficiently handle customer needs and unexpected problems;
3、具备团队协作精神，能够与酒店各部门紧密配合；
Teamwork spirit, able to cooperate closely with all departments of the hotel;
4、对酒店宴会及会议市场有一定了解，有相关销售经验者优先；
Basic understanding of hotel banquet and conference market, relevant sales experience is preferred;
5、工作积极主动，责任心强，能够承受一定的工作压力；
Proactive and responsible in work, able to work under certain pressure;
6、熟练使用办公软件（如Word、Excel、PPT等），具备基本的数据分析能力；
Proficient in office software (such as Word, Excel, PPT, etc.) with basic data analysis ability;
7、形象气质佳，具备良好的职业素养。
Good image and temperament with excellent professional ethics.
8、具备良好的英语听说读写能力
Good command of English in listening, speaking, reading and writing