Director of Operations 营运总监

To support the overallstrategic management of the hotel by establishing effective workingrelationships with senior colleagues: in particular, the GM, CD, DOF & DHR.
与酒店高层同事合作建立整体有效的工作关系，特别是总经理，商务总监，财务总监及人力资源总监，以支持全面的战略管理
Fully contribute tothe design of the hotel's business strategy
充分促进酒店的商业策略规划
Actively participatein the key management issues in the property (capital projects, refurbishment,training, customer service)
积极参与酒店的主要管理问题（资本项目，整修，培训，客户服务）
Actively support the CDby ensuring that Front Office and F&B staff are fully trained and committedto upsellling.
积极支持商务总监，确保前厅部和餐饮部工作人员接受全面培训并致力于提高销售业绩
Actively support the CDin the generation of revenue by ensuring the highest possible level ofcollaboration in Conference & Banqueting organization to maximize yield andprofit.
积极支持商务总监创造收益，确保尽可能高级别宴会的组织合作，以最大限度地提高销量和利润
Conduct routineinspections of all areas of the hotel.
进行酒店所有领域的例行检查。
To achieve the plannedoperational profit margins in both Food & Beverage and Rooms
实现餐饮和客房的计划利润空间
Ensure that costs arecontrolled in a detailed and structured manner. Analyze costs on a monthlybasis and prepare action plans (Cost per occupied room; food cost; beveragecosts; payroll including overtime; other expense; other outsourced labor orservices)
确保成本被处以详细和结构化的方式控制。按月进行成本分析并制定行动计划（住房成本，食品成本，饮料成本；工资，包括加班工资，其他费用，其他外包劳动或服务）
Ensure that all laborcosts are flexed according to levels of demand/activity/season and thatopportunity for a better balance between quality and cost through clustering oroutsourcing or both are explored fully
确保所有劳工成本是根据需求水平/活动/季节进行调整；确保对于一个通过集群或外包或两者都有的质量和成本之间更好的平衡点被充分探索
To jointly develop andmaintain the closest possible understanding of revenue (in rate, volume orBanqueting) from the CD to ensure the greatest level of alignment betweenrevenue and cost.
共同开发和维护与商务总监之间对于收益尽可能的理解（在价格，容量或设宴方面），以确保收入与成本之间最大程度一致
Ensures thatpurchasing delivers best quality for the most competitive price is purchased.
确保以最具竞争力的价格采购最优质的产品。
To manage all thedirect reports (e.g. Chef, F&B outlet Managers, Housekeeper, Front OfficeManager, Banquet Manager, Chief Engineer) in a professional and motivatingfashion
以专业和激励的方式管理所有直接报告对象（如厨师，餐饮部经理，管家，前厅部经理，宴会经理，总工程师）
Set objectives foreach direct report
为每一位直报汇报对象设定目标
Review performance ona regular and consistent basis
定期的工作表现回顾
Offer coaching andguidance when appropriate
在适当的时候提供培训和指导
Recommend relevantsalary reviews.
建议相关的薪酬回顾
Deal effectively withinstances of poor performance
有效地处理业绩不佳的情况
Identify developmentneeds and future career paths
确定发展需要和未来的职业道路
Conduct regularOperations meetings including all direct reports
进行定期的，包括所有直接汇报对象在内的业务会议。