Executive Floor Team Leader行政楼层主管

MAJOR FUNCTION 主要功能 :
Assist managers to ensure that daily operations are run smoothly. To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt, courteous service.
协助部门经理顺利的完成每日工作。提高客人对服务的满意度，用自己的能力发展维护好团队，时刻关怀同事以保证每日更加出色的服务。
MAJOR RESPONSIBILITIES 責任概要 :
1. Assume responsibility of daily operations and ensure a smooth running operation within the framework of the hotel.负责部门每日的运营，确保运作的稳定及标准。2. Support all lounges LSOP.遵守酒廊所有的服务工作程序
3. Assist in ensuring that scheduling functions are performed accurately and on a timely basis.确保定时完成工作计划
4. Assist in maintaining a highly motivated and well-trained staff. 培养高素质的员工，维护员工资源。