岗位职责
1.掌握所负责楼层的住客状况,提供对客服务。
2.管理好楼层定额物品,严格控制客用品消耗,做好废品回收。
3.负责对结帐房间的查房工作。
4.负责查收宾客洗衣、酒水的送回和补充工作。
5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。
6.负责杯具的清洁与消毒工作。
7.负责脏布草的收集、更换与新布草的折叠、摆放工作。
8.完成易耗品的每期盘点工作。
Job responsibilities
1. Grasp the resident status of the responsible floor and provide guest services.
2. Manage the fixed-rate items on the floor, strictly control the consumption of guest supplies, and do a good job in recycling waste products.
3. Responsible for the rounds of the checkout room.
4. Responsible for checking the return and replenishment of guest laundry and beverages.
5. Responsible for the cleaning of the public area of the floor and the cleaning of some rooms.
6. Responsible for the cleaning and disinfection of cups.
7. Responsible for the collection and replacement of dirty linen and the folding and placing of new linen.
8. Complete each period of inventory work of consumables.
岗位要求
1.初中以上学历。
2.有2年以上客房工作经验。
3.动作麻利,反应灵敏。
4.身体健康,相貌端正。
5.接受过正规客房服务工作培训。
Job requirements
1. Junior high school education or above.
2. More than 2 years of guest room work experience.
3. Quick action and quick response.
4. Good health and good looks.
5. Receive formal room service training
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