领班 - 中餐厅/宴会厅/悦轩/茶苑/红 TL - Seafood House/Events Service/Dining Room/Tea House/Red

1.确保酒店最基本的品牌标准都要被贯彻执行。
Ensures that minimum brand standards have been implemented.
2.确保贯彻执行所有凯悦温情和餐饮经典20条的标准。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
3.对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
4.以支持和灵活的态度与其他经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
5.确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
6.协助行政总厨/行政副总厨提出富有创意的建议和想法。
Assists in conducting monthly inventory checks on all operating equipment and supplies.
7.对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
8.确保餐厅的前、后区域的洁净有序。
Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
9.餐厅副经理不在岗时，就每日的准备、服务和菜单为员工召开班前例会。
In the absence of Assistant Outlet Manager, conduct daily pre-shift briefings to employees on preparation, service and menu.
10.协助与厨房针对每日营运和质量控制密切沟通。
Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
11.执行收银员的职能并负责Micros收银程序。
Performs the function of cashier and responsible for Micros cashiering procedure.
12.将现金余额和信用卡费用和现金汇款放到前厅部保险箱中。
Balances cash and credit card charges and remittance of cash to Front Office Safe.
13.对于特别宴会或大型活动进行必要的检查。
Makes necessary checks needed for specific events or functions.
14.成为亲身实践操作的主管人员并时常出现在餐厅区域，尤其是繁忙时段。
Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
15.协助监督对所有运营设备和营业用品的月度盘点。
Assists with conducting monthly inventory checks on all operating equipment and supplies.
16.协助与厨房针对每日营运和质量控制进行密切沟通。
Assist to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to.