Training Manager培训经理

Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. The Training Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resource.
负责管理酒店的培训职能，包括发展合格的部门后备培训师，建立一套酒店培训数据和评估结果系统。培训经理这个职位将对每家酒店员工的知识技能和工作态度起影响作用，并确保酒店拥有和任用高素质的人力资源。
Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给总经理和行政委员会审阅。Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved监督每个部门培训业务计划的进展，确保实现培训目标。Maintains all hotel training records保存酒店全部的培训记录。Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。Attend departmental training session and critique performance参加部门的培训课程，评估表现。Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如CAPS，顾客满意指标(GSI)，预算完成情况等。Assist Department Trainers in preparing and conducting departmental training and assess accordingly协助部门培训师准备和进行部门培训并进行评估。Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved
监督每个部门培训业务计划的进展，确保实现培训目标。
Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager
按照地区人力资源总监和总经理的指示为本地区的工作效力。