Restaurant Supervisor /Captain 餐厅主管/领班

KEY RESULT AREAS 关键领域
1.Direct and control all subordinate associates to ensure that all daily operational matters are handled on time and guest expectations are met.
指导并监督下属员工确保日常运营并达到客人期望值。
2.Provide guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities.
为下属员工提供指引并辅助他们履行应完成的任务及责任。
3.Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed guest expectations.
执行对服务流程标准的监督以保证员工符合规定的标准同时达到或超越客人的期望。
4.Coordinate with relevant departments such as kitchen, steward, bar, housekeeping and engineering to ensure the operation runs smoothly.
与厨房，管事部，酒吧，客房部及工程部等相关部门协调以确保每日运营顺利进行。
5.Assists in the planning and execution of promotional activities as directed.
按指示辅助上级计划与执行餐饮促销活动。
PERSONAL SPECIFICATION 职位要求
1.Good local and English language skills.
良好的地方和英语语言技能。
2.Strong organizational skills.
强大的组织技能。
3.Ability to lead, motivate and develop personal cooperation.
领导能力，鼓励和发展个人合作。
4.Able to handle demanding workload.
能够承受大工作量。
5.Experience and ability in computer operation.
具备使用电脑的经验和能力。