大堂吧主管Lounge Supervisor

JOB RESPONSIBILIES【岗位职责】
1. Interact and engage with restaurant guests and manintains high quality service standards
与餐厅客人互动并保持高质量的服务标准
2.Motivate team members and maintain a high level of team spirit (or team cohesiveness)
激励团队成员，保持高水平的团队精神(或团队凝聚力)
3. Handle guest complaints effectively and professionally
有效和专业地处理客人的投诉
4. Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
不断从同事、客人和老板的角度提高满意度
5. Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitablity evaluation etc.
与服务经理合作支持餐厅的日常运营，协助完成月度预测，周计划，餐厅盈利能力评估等工作
JOB SPECIFICATION【岗位要求】
1.At least 2 years working experience in the same position
同岗位工作经验2年以上
2.Experience in F&B department, good F&B knowledge and service awareness
酒店餐饮部相关工作经验，具有良好的餐饮知识以及服务意识
3.Guest relations to host International tourist, good command of English is preferred
接待国际游客，英语基础良好者优先考虑
4.Loves interacting with guests
喜欢客人互动