向部门厨师提供支持,对一系列菜肴进行制作、装盘、储存和上餐。
Supports the Section Chef by preparing, presenting, storing and serving a selection of dishes.
遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• 确保员工清楚地认识到自己的职责并严格履行。 Ensure all associates are aware of role and responsibilities and operate within their guidelines.
• 与同级员工团结合作,对员工进行对客服务、操作和沟通技巧的培训。
Work together with staff in the same level, train and retrain on proactive hospitality skills, technical skills and communication skills.
• 专业、及时、合理地跟进客人的需求。 Follow up guest needs in a professional, timely and reasonable way.
• 负责保证有关客人或运营事宜都反馈至客人意见中心区,并记入客人历史数据库。
Centralized Guest Response area and are updated in all necessary Guest History databases.
• 随时注意保持部门的清洁卫生。 Ensure department cleanliness is maintained at all times.
• 负责工作区域的清洁、卫生和有序。
Ensure that work area is always clean, neat and organized.
• 了解酒店防火规范、事故报告、安全规范及其具体职责。负责员工的防火安全规范培训。
Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all associates are properly trained in these procedures.
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