Service Manager - Shangri-la Horizon 宾客服务经理-豪华阁

We are currently looking for a Service Manager - Shangri-la Horizon to join our FO team.
我们正在寻找一位宾客服务经理-豪华阁加入我们前厅部团队。
As a Service Manager - Shangri-la Horizon, we rely on you to:
作为宾客服务经理-豪华阁，需要独立承担以下岗位职责：
Ensure smooth operation on a daily basis.
确保每日运营平稳。
Enhance overall guest experience during their stay.
提升客人在店期间的整体体验。
Provide a personalized guest service.
提供个性化的宾客服务。
Create a memorable experience for the guests.
为客人创造难忘的体验。
Supervise and direct the Horizon team.
监督和指导豪华阁团队。
Ensure all colleagues are kept up to date with hotel products and services.
确保所有同事能够按照酒店标准提供相应服务及产品。
We are looking for someone who:
候选人应具备以下特质：
Minimum 1 years in the same position in 5-star international hotel.
1年以上国际五星级酒店同等职位。
Good interpersonal skills and communication skill.
良好的人际交往能力和沟通能力。
Good team player, build team morale and have passionate, energetic, fashionable personality.
良好的团队合作精神，建立团队精神，具有热情、活力、时尚的个性。
Good execution and follow up.
良好的执行力和跟踪能力。