收益管理经理 Revenue Manager

岗位描述：
Using the tools provided and in compliance with the IHG standards,
maintains, updates and shares information in the areas of a master calendar of external
events, competitor rate intelligence, RevPar penetration (RGI), arrival and
spending patterns of commercial accounts, denial reports, meeting space
allocation, guest capture rates (with the F&B Mgr), Loyalty program
penetration both overall and by account (and for bookers), system contribution
and trends in rooms and non-rooms revenues by channel, segment and account.
利用提供的工具并依照洲际酒店集团的规范，以日历的形式对以下信息进行维持、更新和分享：外部活动、竞争对手价格情报、平均房价的渗透率（RGI）、商业客户的抵店和消费习惯、流失报告、会议空间分配、揽客率（与餐饮经理一起）、总体的和按帐户的（对于预订者而言）忠诚度计划渗透率，系统以及通过渠道、细分市场和客户得到的客房或非客房收益的趋势。Understand the composition of hotel profitability, and uses this to evaluate business from
local accounts and groups so as to provide input to future rate setting and negotiation.了解酒店效益的组成部分，并以此对来自当地客户和群体的业务进行评估，以便为将来的定价和谈判提供数据。Monitor competitor pricing for all revenue generating departments, understands the
dynamic of the local market and the demand generators, and recommends
appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.监测竞争对手对所有创收部门的定价，了解当地市场动态和需求群体，并就酒店的定价和市场综合策略向客房收益工作组提供适当的建议。Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM,
Reservations Manager, Front Office Manager, Catering Manager. 每周与总经理、市场销售总监、预订经理、前厅经理、餐饮经理一起开价格和销售策略(收益)会。Monitor and determine demand periods for function space, rooms and catering through an
analysis of historical data and current bookings. Responsible for tracking and analyzing of
booking pace, group wash, cut off enforcement for groups as well as denied and regretted business. 通过分析历史数据和当前文件，监测并决定功能厅、客房和餐饮场所的需求周期。负责跟踪和分析场所预订速度和团组入住情况，对团组入住以及客人不承认预订或改变主意的情况进行处理。Train and support hotel teams on revenue system* functionality and enhancements.为酒店团队提供收益系统的功能和升级的培训并予以支持。Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited
to room types and sell strategy. Responsible for ensuring compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.管理所有渠道（中央预订系统、全球酒店预订系统、互联网直接和间接銷售系统），包括并不仅限于房间类型和销售策略。负责确保遵守互联网最低价格保证规定，并按照洲际酒店集团的标准和规定对第三方分销商进行管理。Conduct annual revenue management audits with the Regional Revenue Manager for all
revenue generating departments.与区域收益经理一起对所有创收部门进行年度收益管理审计。Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.向预订部和前厅部就向上销售和谈判技巧提供技术支持。Works with Human Resources on manpower planning and management needs.和人力资源部一起进行人力规划和管理需求。Works with Director of Finance in the preparation and management of the Department’s
budget.和财务总监一起编制和管理部门预算。
岗位要求：
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.拥有有效的酒店报价概念，优化收益管理和销售策略的知识，并具有在给定的市场条件下决定使用哪种概念的能力。Proficient in the use of Microsoft Office.精通微软办公软件。Problem solving, analytical, reasoning, motivating, organizational and training abilities.具有解决问题，推理，号召，组织和培训能力。Good writing skills.良好的写作技能。
Experience –
经历
2 years of relevant experience or similar supervisory role, or an equivalent combination of
education and work-related experience. Previous Revenue Management or Pricing
experience is preferred.2年相关工作经验或类似的管理经验，或与此相当的教育与工作经验结合的背景。曾拥从事收入管理或报价工作者优先考虑。