Director of Service/Executive Housekeeper 客房服务总监/行政管家(上海浦东)

Base上海浦东（筹开店、会上海话优先），如考虑此工作地点符合条件可私信详谈。
MAJOR FUNCTION & RESPONSIBILITIES :
The Director of Services has overall responsibility for the cleanliness of assigned areas of the
hotel ; efficient operation of the housekeeping department ; and , purchase , storage , inventory
and control of housekeeping - related items .Additionally , is responsible for associate morale ,
guest focused hospitality , achieving budgetary goals and inter - departmental relations .
JOB RESPONSIBILITIES :
1. Ensure that assigned bedrooms , corridors , vending areas and other areas are properly cleaned daily . Inspect these areas daily and submit work orders to the engineering department.
2. Work closely with and gain a working knowledge of Front Office , Accounting and the necessary aspects of Food & Beverage and Engineering .
3. Ensure that the housekeeping manager and the housekeeping supervisors continually inspect their assigned areas and turn in their room inspections .
4. Ensure that all reports are prepared completely and on time .
5. Ensure that an effective and complete training program is in use and that all associates are well trained and re - trained , as needed .
6. Ensure that SOP and LSOP are available , current and in effect .
7. Ensure that the Guest Response Program under area of control is being followed effectively .
8. Ensure that the Hospitality Program is in effect and monitored daily through 15 minutes of Training .
9. Ensure that proper key controls are in effect .
10. Ensure that Purchasing Manuals are kept up - to -date and only approved items are purchased . Purchase Order Logs should be maintained .
11. Ensure that accurate inventories are taken :Guest / cleaning supplies and uniforms monthly ; linen bi - monthly or as requested by DOR or Owner .
12. Ensure that all reports are prepared completely and on time .
13. Control overtime through good management and immediate response to problems .
14. Review operating statements and critique unusual overages and shortages . All
possible efforts must be made to meet budgeted goals .
15. Audit and approve schedules , wage projections and payroll .
16. Involve the Housekeeping Manager , Supervisors and MLR Attendants in as many administrative functions as possible to further develop them .
17. Ensure that all associates are hygienically clean and in clean , complete uniforms .
18. Review preventive maintenance rooms daily .
19. Provide up - to - date descriptions for all supervisors and associates .
20. Ensure that productive and effective monthly department meetings are held and meeting minutes are published and directed .
21. Ensure that a process exists for an immediate response to all guest problems and guest
correspondence .
22. Ensure that Lost and Found articles are stored properly and that the correct logs are maintained .
23. Always be professional and ethical in dealing with guests , associates , vendors and other departments .
24. Maintain division goals .
25. Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests .
26. Carry out directives from Director of Rooms to the best ability .