公共区域主管(J20026)

工作职责：
• Distribute assignments to Public Area Attendants on duty.
负责当班公共区域员工的工作安排。
• Inspect the entire public area in sequence.
按顺序巡视整个公共区域。
• Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.
确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理。
• Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.
要及时汇报地毯和家具的损坏，以便急修及降低损失，及时汇报并跟进急修事宜。
• Check that all equipment is functional, clean and properly stored.
检查确保机器状态完好、整洁干净，正常工作及妥善存放。
• Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.
在VIP接待时，按照保证相应区域的清洁卫生，并安排充足的人手。
• Check the backstairs to assure that cleanliness is maintained.
检查楼梯确保卫生及清洁。
• Train and supervise employees on the proper use of chemicals.
培训监督员工正确使用化学药剂。
• Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.
负责酒店公共区域的鲜花和植物的状态良好，如需更换，请按照流程
• Ensure that the public area’s storeroom is clean, chemicals and tools are prepared well.
确保PA仓库干净整洁， 清洁用品和工具充足。
• Check public area’s team members’ grooming, personal hygiene and appearance.
检查公共区域员工的仪表,个人卫生和形象。
• Assist with the preparation of team members’ duty rosters.
协助准备员工排班表。
• Assist with team members’ trainings and development, supervising their performance.
协助进行员工的培训和发展。
• Record the daily attendance of public area’s team members.
记录所有公共区域员工出勤的情况。
• Deliver high quality service to guests.
提供高品质的对客服务。
• Ensure effective cost control.
有效控制成本。
• Adhere to hotel cleaning and maintenance programs and keep your work area clean.
坚持酒店的清洁和养护程序，保持维护所在工作区域的高度整洁。
• Adhere by the hotel’s policies and procedures, Hilton’s code of business conduct and the hotel’s team member handbook, security and emergency policies and procedures.
遵守酒店的工作政策及程序，遵守希尔顿的商业行为规范以及员工手册中的条款。
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
如有必要 ,酒店管理层有权更改或补充该职位描述。
• Carry out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
任职资格：
• Good knowledge of public area operations
具有良好的关于公共区域基本运作方面的专业知识。
• Effectively understands and utilize resources
有效理解和利用资源。
• Able to lead and guide a small group of subordinates
具备一定的领导能力。
• Good knowledge in using chemicals and cleaning machines
具有良好的清洁机器及清洁剂使用方面的技能。
• Minimum of 2 years as a Public Area Attendant or 1 year as a Public Area Supervisor in the Housekeeping department
管家部两年以上公共区域服务员或一年公共区域主管工作经验。
• Physically fit, able to work long hours and have good eyesight
视力良好。身体健康，能够适应长时间工作。