餐饮经理 F&B Manager

岗位职责/职位描述
Position Summary职位概述
1、全面负责餐饮部的日常运营管理工作，确保服务质量。
Take overall responsibility for the daily operation and management of the F&B department to guarantee service quality.
2、制定并执行餐饮服务流程、标准及管理制度，优化。
Formulate and implement F&B service procedures, standards and management systems, and carry out optimization.
3、监督食品卫生安全及成本控制，定期分析经营数据。
Supervise food hygiene, safety and cost control, and analyze business data on a regular basis.
4、协调厨房与前厅团队协作，处理突发事件及客户投诉，提升客户满意度。
Coordinate teamwork between kitchen and front-of-house teams, handle emergencies and customer complaints to improve customer satisfaction.
5、策划季节性菜单及促销活动，提升餐厅营收与客户满意度。
Plan seasonal menus and promotional activities to increase restaurant revenue and customer satisfaction.
6、负责员工排班、培训及绩效考核，打造高效专业团队。
Be responsible for staff scheduling, training and performance appraisal to build an efficient and professional team.
任职要求 Job Requirements
1、具备餐饮行业管理经验，熟悉酒店宴会运营模式及服务流程。
Have management experience in the catering industry, and be familiar with hotel banquet operation modes and service procedures.
2、精通成本控制、食品安全法规及品质管理标准。
Be proficient in cost control, food safety regulations and quality management standards.
3、出色的团队领导能力与跨部门沟通协调能力。
Possess excellent team leadership and cross-departmental communication & coordination skills.
4、具备市场敏感度，能独立策划营销方案并推动执行。
Have market sensitivity, capable of independently planning marketing plans and driving implementation.
5、抗压能力强，能灵活应对高峰运营及突发状况。
Strong stress resistance, able to flexibly handle peak operations and emergencies.
6、熟练使用办公软件及餐饮管理系统。
Skilled in using office software and catering management systems.