宴会服务领班/服务员Banquet Captain/Server

To assist the Banquet Supervisor in daily operation and service supervision, ensure high-quality banquet service delivery, control on-site work, handle guest needs properly, supervise staff and maintain brand standards.
协助宴会主管开展日常运营与服务督导，保障宴会高品质服务落地，管控现场工作、妥善处理宾客需求，督导员工执行服务标准，维护酒店品牌规范。
1. Assist the Banquet Supervisor to implement daily operation plans and ensure smooth progress of all banquet activities.
协助宴会主管落实日常运营计划，保障各类宴会活动有序开展。
2. Lead and supervise banquet service staff to complete pre‑function preparation including setup, venue arrangement and material checking.
带领并督导员工完成宴会前期筹备，含场地布置、物资核对、摆台准备等工作。
3. Allocate daily work tasks to staff reasonably, clarify job responsibilities and ensure efficient task execution.
合理分配员工每日工作任务，明确岗位职责，确保各项工作高效落地。
4. Conduct pre‑shift briefing before each banquet, inform staff of event details, service requirements and key notes.
每场宴会前召开班前会，向员工传达宴会信息、服务要求及注意事项。
5. Inspect staff’s grooming, attire and work discipline before service, and correct non‑standard behaviors timely.
服务前检查员工仪容仪表、着装及工作纪律，及时纠正不规范行为。
6. Fully understand the type, scale, special requirements and service flow of each banquet in advance.
提前充分掌握每场宴会的类型、规模、特殊需求及服务流程。
7. Check the cleanliness, equipment integrity and layout of banquet function rooms before guest arrival.
宾客到场前检查宴会厅卫生、设备完好度及场地布局是否达标。
JOB QUALIFICATIONS
岗位要求
1. With 1 year above 5 starts hotel working experience at Banquet Service
具有5星级以上酒店宴会服务同级工作1年以上相关工作经验
2. Good Leadership and Training skills
良好的领导力和培训技能
3. Good organization skills
良好的组织能力