前厅部主管 Lead Host-Front Office

招聘岗位：领班-礼宾部
【工作职责】
遵循品牌承诺并始终提供优异的对客服务，确认客人在入住和离店过程中得到尽善尽美的服务，保持与顾客和同事之间良好的合作关系。以协助和灵活的态度与其他管理层员工密切合作，关注酒店的整体成功和客人的满意度。
【任职要求】
1. 优秀的沟通技巧，说话清晰、简洁、自信
2. 流利顺畅的英语口语和书面表达能力
3. 保持高标准的个人形象和仪容仪表
4. 能适应灵活的班次
5. 具有良好的宾客服务意识和团队协作精神
6. 至少两年以上国际酒店工作经验
【福利待遇】
月休8天/提供食宿/年假10天起/每日历年凯悦集团姐妹酒店12间夜免费房/月度员工认可奖励/绩效奖励
We are looking for Lead Host-Concierge
【Job Responsibilities】
Keeping in line with the brand promise and always providingexcellent customer service, confirming that guests receive perfect serviceduring their stay and departure, maintaining a good working relationship withcustomers and colleagues. Working closely with other management staff in asupportive and flexible manner, focusing on the overall success of the hoteland guest satisfaction.
【Job Requirements】
1. Excellent communication skills, speak clearly, concisely andconfidently
2. Fluent in spoken and written English
3. Maintain high standards of personal image and grooming
4. Able to adapt to flexible shifts
5. Have a good sense of guest service and teamwork spirit
6. Minimum two years working experience in international hotels
【Benefits】
8 days off per month / Provide associate dormitory / 10 days upAnnual leaves/ 12 free nights at Hyatt hotels per calendar year / / Monthlyassociate recognition awards / Monthly Incentive