Ensure consistency in high standards in service, food and beverage quality in the Chinese Food & Beverage Outlet(s). Oversee the daily operations of the Chinese Restaurant to ensure a positive environment for both guests and fellow employees. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, local policies and procedures.确保始终提供高标准的服务和中餐餐饮产品。监管中餐厅的日常运营以确保给宾客和员工带来良好的用餐以及工作环境。遵守当地关于卫生、安全相关要求与规定,以及相关酒店标准、当地政策或法律法规。
Ensure up selling or other profit maximization strategies implemented by upper management are carried out during shifts 确保当班过程中始终执行管理层在增加高销售和高利润营销手段上的策略Minimize wastage on food and beverage by close monitoring and enforcing standard operating procedures 通过严密监测和严格执行标准化操作流程以大限度降低食物和酒水的浪费Maximize the utilization of labour by assigning tasks to fellow employees during downtime 在非高峰时期分配员工工作任务以提高劳动力利用率。
Directly supervises F&B Hostess/Host and F&B Service Attendant.直接监管餐饮迎宾员/餐饮服务员。
The performance key metrics of this position is measured by the completion of assigned tasks and Guest Satisfaction. Make decisions to accommodate guests’ requests in a professional and efficient manner while abiding to hotels’ policies..本职位的关键绩效指标:员工任务的完成率和宾客满意度。在遵守酒店管理政策的前提下以高效专业的职业素养满足宾客要求
High school education is required. Diploma in Hotel Management, Food & Beverage or related field preferred. 2 years of related experience or an equivalent combination of education and experience. Supervisory experience preferred.高中以上学历。持酒店管理、餐饮服务和相关行业文凭者优先。2年相关经验或相当的在职教育工作经验。有管理经验者优先。
其他要求
- 国际联号工作经验:优先
- 年龄要求:20-45岁
- 语言要求:中国普通话-熟练
- 计算机能力:良好
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