Front Desk Supervisor 前台主管

Position Summary 职位概述:
1. The Front Desk Supervisor provides guest service as well as handles the set-up of daily reservations and check-in and check-out of guest according to standards established by Hilton Hotels Corporation.
前台接待主管根据希尔顿酒店管理集团的标准为客人提供服务，处理每日预定以及办理登记 及结账手续。
2. Assist the Duty Manager to monitor all aspects of daily operation.
协助值班经理监管前台日常工作。
3. Corporate with other sections and departments to maintain standards both in service and function.
与其他部门保持良好的合作，确保服务及所行使职责符合集团标准。
Required Qualifications 任职要求:
1. Excellent people management, communication, selection and coordination skills.
优秀的人员管理，沟通，甄选和协调能力。
2. Qualified in training skills.
具有培训技能的资格认证。
3.Complete knowledge of front office reception and cashier duties and related knowledge.
完全了解前厅接待和收银的工作及相关知识。
4.Good command of spoken and written English.
良好的英语口语及书写能力。
5.Strong leadership and supervisory skills.
较强的领导和督导能力。