楼层服务员

·确保所有公司都根据品牌的标准执行并恰当的运用。
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
·坚持发扬“群策群力”的精神，确保以协助和灵活的态度与其他部门合作。
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
·根据消费者审计报告的结果，确保相关改进措施的跟进执行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
·检查并确认房态报表。
Checks and verifies room status report.
·完整且准确的记录房态报表。
Records and completes the Attendant’s Verification Report accurately.
·检查及补充行政酒廊的物品并根据消耗情况入账。
Checks and replenishes Executive Bar. Raises bills for consumed Executive Bar items.
·报告房间的缺陷。
Reports room defects.
·报告丢失和损坏的项目。
Reports lost and damaged items.
·清洁并整理客房。
Cleans and make-up guest rooms.
·换下有污渍的布草。
Empties soiled linen.
·清洁及打扫洗手间和储藏室。
Cleans and tidies pantry and toilet.
·维护走廊及外围区域的清洁。
Maintains the cleanliness of corridors and surrounding back areas.
·用手推车清洁及运送物品。
Cleans and packs the trolley.
·检查及清洁运行的设备。
Checks and cleans operating equipment.
·更换房间的各种小家电的电池。
Changes the batteries of kinds of electric workers in room.
·为客房更换鲜花。
Refreshes flowers set in guestroom.
·提供做夜床服务。
Provides night turndown service.
·电话系统更新房态。
Updates room status via telephone interface system.