Laundry Manager 洗衣房经理

一、 ADMINISTRATIVE RESPONSIBILITIES行政职责
1、Supervise the Laundry operations and administration.
监督洗衣房的整体运作和管理。
2、Provide training to laundry staff in operating equipment and machines installed in the laundry.
培训员工使用洗衣房设备设施。
3、Check their work performance, make sure laundry operation is in order.
检查工作表现，确保运转正常。
4、Make sure all Laundry files are properly kept and paper work is done promptly.
确保有关洗衣房的文件正确及时整理和保存完好。
5、Ensure that a high standard service level is maintained at all times.
确保提供一贯性的高质量的服务。
6、Ensure all the guest requests are follow up promptly.
确保所有客人的需求得到及时的跟进。
7、Ensure that the working areas/ condition of the staff are above standard.
确保工作区域和员工的状态达到并超越标准。
8、 Motivate staff and give credit when due.
激励员工，在适当时给予充分的信任。
9、Prepare weekly, monthly production reports. Set departmental objectives and goals.
准备周，月度工作报告并设立部门目标。
10、Develop work plans to carry out goals, compares actual performance against goals periodically and take necessary corrective actions.
建立工作计划以实现工作目标，与实际情况进行周期性对比并采取适当方法确保目标的实现。
11、Revise the wash formulas as and when required getting better result and cost effectiveness.
改进洗涤程序提高洗涤效果，控制洗衣成本。
12、 Make changes in the duty roster as and when required to meet the expected load according to the projected occupancy.
根据出租率的预计情况，合理安排人手，适当调整排班情况。
13、Control the laundry expenses by keeping a close check on chemical consumption and Laundry Supplies.
监督化学制剂和洗衣供应品的使用情况，严格控制洗衣成本。
14、Make monthly washing report and production sheet for review.
制作月度洗衣报表以供复查。
15、Revise the laundry standards and objectives as and when required in improving the Laundry services.
不断完善洗衣标准和经营目标以提供更好的洗衣服务。
16、 Make plan for market survey to compare the laundry prices.
进行市场调查，比较各酒店洗衣价格。
17、Ensures maximum profitability by reviewing the laundry and dry-cleaning rates periodically.
周期性检查洗衣价格，确保利润的最大化。
二、HUMAN RESOURCE RESPONSIBILITIES 人事责任
1、 Planning for future staffing needs and develop.
定制未来所需的员工计划。
2、Prepares detailed induction programs for new staff.
为新员工做详细的工作计划。
3、Ensures training needs analysis of Housekeeping staff is carried out and training programs are designed and implemented to meet needs.
确保客房员工培训需求的分析被执行，培训计划有计划地实施并要满足其需求。
4、Regularly communicates with staff and maintains good relations.
定期与员工交流
三、FINANCIAL RESPONSIBILITIES财务职责
1、Works with superior in the preparation and management of the department’s budget and is aware of financial targets.
协助上司准备并管理部门预算，并了解财务目标。
2、Recycles where-ever possible and enforces cost saving measures to staff。
3、在任何可能的情况下进行资源循环利用，增强员工的成本控制意识。
四、 OCCUPATIONAL HEALTH AND SAFETY RESPONSIBILITIES 职业健康及安全职责
1、Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
了解职业健康及安全政策及流程，并在其指导下确保安全贯彻实施，确保直属下属的执行。
2、Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
理解关怀职责，使其符合职业健康及安全法规、政策及流程。
3、Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
熟悉财物安全、急救、火灾及紧急程序，并确保能够安全的使用相关设备。
4、Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
更正危险情境，并任命潜在危险状况下的负责人。
5、Log security incidents and accidents in accordance with hotel requirements.
根据酒店要求，记录安全事故。
6、To ensure hotel's fire, health, and safety procedures are implemented.
确保酒店火灾、健康及安全流程得到实施。
7、Perform other related duties & special projects as assigned by the supervisor
随时执行上级分配的其他相关任务或特殊项目