Service Leader-Reception 前台主管

Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport,including direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage.
上海静安香格里拉大酒店坐落于静安区中央商务区的中心地带，是静安嘉里中心的聚焦点。酒店共有508间客房，6家特色中、西、日餐厅。酒店紧邻四个街区，楼宇底层连接地铁2号线或7号线，其优越的市区中心位置提供了广泛便利的交通覆盖。
We are currently looking for a Service Leader - Reception to join our Rooms team.
As a Service Leader-Reception, we rely on you to:
Take responsibility of the front office to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activitiesUpsell rooms to meet guests' needs when appropriateEnsure guest requests are fulfilled in a professional and timely manner
We are looking for someone who:
Takes pride in being a hotelierEnjoys crafting creative and best-fit solutionsCommunicates and write with fluency in English (and local language)Preferably has relevant experience in the hospitality industryPreferably comes from a hotel management-related education backgroundHas strong interpersonal and communication skills
工作概述：
负责前厅部的工作，确保随时顺利、高效地运作监督和领导所有服务人员的日常活动适当时，升级销售客房以满足客人的需求确保以专业和及时的方式满足客人的要求
岗位要求：
以成为酒店人为荣享受创造性和最佳匹配的解决方案流利的英语（和当地语言）交流和写作有酒店业相关经验者优先最好来自酒店管理相关的教育背景具有较强的人际沟通能力
If you are the right person, what are you waiting for？ Click the apply button now！