1.指导员工的准备、服务工作。与厨房协调好当日或每月的特色菜及推荐菜
Briefs personnel on preparations, service and content of menu items. Coordinates with kitchen on daily or monthly specials and promotions.
2.记录并保存销售额,客人的投拆、解决办法及所涉及的人员和设备方面的细节
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
3.监督并指导餐厅员工的服务情况
Monitors and supervises service flow in the restaurant.
4.确保餐厅的干净、整洁、为宾客提供优雅的用餐环境
Ensure good general appearance and maintenance of restaurant working areas.
5.牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速
Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensure a rapid response from the different departments concerned.
举报该职位