1.和酒店运营计划一致的情况下,提出并制定各项标准,回顾及规划。
Development of all budgets, forecasts and schedules in line with the hotel business plan.
2.整理各个餐饮部门出现的问题,并制作问题解决方案。
Anage performance issues that arise within the respective operating departments,and solving those issues with effective action plan.
3.保客人和员工满意度的同时,确保市场竞争力和最大化的收益。
Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.
4.激励员工并达到奢华酒店应有的标准。运用积极的方式与团队成员互动来确保奢华的顾客体验。
Be an inspiration to all hotel staff to achieve luxury levels of performance. Nteract in a positive way with all team members to ensure a luxury guest experience.
5.识别和处理可能导致跨文化冲突或误解的问题。
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
6.支持营运并且协助完成团队成员和顾客满意的目标。
Support operations and assist in achieving team member and guest satisfaction goals.
7.随时执行上级分配的其他相关任务或特殊项目。
Perform other related duties & special projects as assigned by the supervisor.
知识和经验 Knowledge and Experience
1.必须有5年以上酒店餐饮部门管理层经验,奢华酒店尤佳。
Minimum of 5 years food and beverage management experience, preferably in the luxury setting.
2.充分了解餐饮部门管理运作、目标、市场运作和销售。
strong understanding of operational controls, budgeting, sales, and marketing.
3.优秀的英文听说读写能力。
Strong oral and written communication skills.
4.积极主动并具有团队精神。
Ability to train and develop team members.
5.为部门员工提供培训和发展计划。
Ability to work effectively in a team environment and take initiative.
6.优秀的组织技能。
Excellent organizational skills.
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-熟练
- 计算机能力:熟练
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