餐饮服务主管

DUTIES AND RESPONSIBILITIES工作职责
 
FINANCIAL RETURNS财务回报
Works with Superior in the preparation and management of the Departmen's budget.
和上级领导一起编制和管理部门预算。
Supervise cash handling and banking procedures.
监督现金的处理和存放程序。
Prepare daily banking and cash flow reports.
编制每日存款和流动资金报告。
Estabish and instruct staff in cash security procedures.
制定并指导员工执行现金安全制度。
Deal with rregular paymente.
处理异常的付款情况。
 
PEOPLE员工团队
Works with Superior on manpower planning and management needs.
和上级领导一起进行人力规划和管理需求，
In the absence of a Manager. conducts shift briefings to ensure hotel activities and operational
requirements are known.
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求，
 
GUEST EXPERIENCE宾客体验
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
在自己当班期间尽可能解决所有的投诉，开在工作日志中记录所有投诉以便进一步跟进的工作。
Monitor standards of guest facilities and services
监督客用设施和服务的标准。
Supervise outlet service
监督餐厅的服务
 
RESPONSIBLE BUSINESS企业责任
Supervise the maintenance of service equipment
监督服务设备的维护保养，
Control stock and monitor security procedures
控制存资和监督保安程序
Assist with menu and wine list creation
协助菜单和酒水单的设计工作