Responsible for managing daily operation in order to meetand exceed customer needs and business requirements; whilst ensuring adherenceto service standards and operating procedures.
负责管理每天的日常运作,以满足并超越客户和业务需求,并同时检视服务标准和经营程序。
Participate in the development, implementation andcontinual review of policies, procedures, practices and standards.
参与制定、实施及审查政策、程序、做法及标准。
Participate in the selection of Talent.
制定和建立与酒店目标一致的团队。
Customize experiences.
创造个性化,独一无二及非凡的顾客服务体验。
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