Banquet Supervisor 宴会主管

MAJOR RESPONSIBILIES 責任概要:
1.To evaluate with the Banquet Service Managereach event order received, as to function types, set up time and style, F&Brequirements, audio visual requirements, manning and additional equipmentneeds, services and requests.
确保收到每一档宴会，会议的宴会单，了解宴会的类型，布置得时间及类型，餐饮需求，音像视觉需求，人力安排及额外设备设施的需求，服务等。
2.To check each room on a daily basis, to ensurethat all set ups are completed within the required time ,and that all set upsare as per the standards as laid down in the Banquet Service Policy.
检查每个会议室确保所有的布置按照宴会制度及标准在规定时间里完成
3.To write up daily requisition for allcondiments and supplies, and hand them to the Banquet Manager for approval.
填写每日申请单领取的所需用品,并递交宴会经理审批.
4.To be responsible for the protection of alloperating equipment is clean, properly handle and store at all times.
确保所有操作设备干净，适当存放
5.To ensure that service staff are at theirstations, and are well groomed, wearing clean and pressed uniforms at alltimes.
确保服务人员坚守岗位，良好的仪容仪表，及穿戴整洁标准的酒店制服
6. To follow up with Engineering and Housekeepingon a weekly basis, to ensure that all areas of maintenance are completed.
与工程部，房务部紧密沟通联系确保所有设施设备，楼面处于良好的工作状态
7.To report discrepancies or guest complaints tothe Manager.
向经理及时报告客人投诉事件及任何异常情况
8.To assist and direct the service staff withdirect service to the guest, ensuring that the service standards are maintainedand that guest satisfaction is kept at a high level .
协助服务员直接服务于客人 确保维持服务水准,使客人满意度保持在一个高水平.
9.To ensure that all dirty linen is exchangedwith Housekeeping with fresh linen. And ensure that all records of exchange arekept in the linen log book.
确保所有布草更新整理. 把所有交换记录都被在记录在布草记录本上.
10.To ensure that all orders are written oncaptain’s orders and are filled out correctly and legibly. And submit orders tothe correct locations to ensure speedy delivery of the order.
为了确保所有订单都已按照上司的要求填写,并能正确填写,容易读懂. 并提交订单到正确的位置,以保证快速交货的秩序.
11.To follow and undertake any reasonable requestmade by the management of the restaurant and the Hotel.
执行酒店管理层及餐饮部管理层的任何合理要求
12.Performs other duties as assigned to meetbusiness needs
根据业务需求执行其他必要职责
13.Followall company policies and procedures
遵守所有公司政策和流程
JOB SPECIFICATION職位要求:
1.Strong communication skills
良好的沟通能力
2.Strong customer and associate relation skills
良好的客户，员工关系群
3.Strong Organization skills
良好的组织能力
4.Effective decision making skills
良好的决策能力