Executive Lounge Supervisor 行政酒廊主管

Help and monitor executive lounge agent work in a good manning, and provideprofessional service the guests. Assist executive lounge manager to ensure thatdaily operations are run smoothly. Assist theguests for check in and check out process, assist the guests inquires andhandle the guest complaint in order to provide problem free stay to the guests.
帮助和监督行政酒廊员工的工作，并为客人提供专业的服务。协助行政酒廊经理顺利的完成每日工作。协助客人办理入住和退房手续，协助客人需求和处理客人投诉，为客人提供无问题入住。
Assume responsibility of daily operations and ensure a smooth runningoperation within the framework of the hotel.
负责部门每日的运营，确保运作的稳定及标准。
Follow all safety policies to ensure a safe workarea.
根据安全工作守则安全工作。
Assist in ensuring thatscheduling functions are performed accurately and on a timely basis.
确保定时完成工作计划
Provide regulartraining to the executive lounge agent and in order to provide better serviceto customers.
给行政酒廊员工提供经常性的培训，从而给客人提供更好的服务。