Front Office Manager前厅部经理

Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
管理前厅部工作人员，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
监督前厅部队伍，确保最高的入住率和平均房价，以实现收益最大化。
Monitor Front Office, and particularly Guest Relations personnel, to ensure priority members known repeat guests and other VIPs receive special attention and recognition
监督前厅部，特别是客户关系人员，确保优悦会会员、常客和其它贵宾得到特别的关照和礼遇。
Promote Inter-Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
促进店际销售及推销酒店内设施，依照散客市场计划监督前厅部人员的市场技巧。
Maintain inter-departmental relationships to ensure seamless customer service
维护各部门之间的关系以确保对客服务畅通。