宾客关系主任 Guest Relations Officer

Ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
以确保优悦会会员始终得到全部优惠，常客和其它贵宾也得到特别关照
Inspects all VIP rooms prior to arrival
在贵宾到达前对贵宾房进行检查
Greet VIP guests personally
亲自迎接贵宾
Plan and coordinate all promotional activities for customers
计划和协调所有针对客户的促销活动
Follow up customer statistics
对客户的相关统计数字进行跟踪
Assist guests in checking in and checking out
协助客人办理入住和退房手续
Greet guests on arrival, arrange guest rooms and be responsible for the customer relations desk.
在客人抵店时进行迎接，为客人安排客房并负责客户关系台的工作。
Can Read and Spell English
能够读写英语
Proficient in Microsoft Office and front office system
熟练使用微软办公软件和前台系统
Diploma or above in hotel administration, hotel management or relevant vocational certificate
具有酒店行政管理，酒店管理或相关的中专以上学历或职业证书