Assistant Restaurant 西餐厅副经理

Manage daily outlet operations and maintain Aman service standards.Support the Restaurant Manager and represent the department in meetings when required.Prepare accurate reports, correspondence, and monthly outlet performance updates.Assist in developing and implementing F&B policies and operational improvements.Coordinate group dining, special events, and entertainment arrangements.Ensure outstanding guest service by building relationships, handling requests, and resolving complaints promptly.Identify opportunities to enhance guest satisfaction and operational efficiency.Support the team during busy service periods and lead by example.Promote hotel products and maximize revenue through upselling and suggestive selling.Ensure compliance with health, safety, security, and emergency procedures.Report hazards, incidents, and guest feedback in accordance with company procedures.Maintain cleanliness, hygiene, and proper maintenance standards throughout the outlet.
Requirements
Minimum 2 years of restaurant management experience in a luxury hotel or resort.至少2年以上奢华酒店西餐厅管理经验。Fluent in spoken and written Chinese & English; additional languages are an advantage.中英文流利，会第二外语为佳。Strong leadership, guest service, and team development skills.优秀的领导力，对客服务和团队发展技能。Proficient in POS systems and Microsoft Office.熟练使用POS系统和办公软件。Well-organized, detail-oriented, and able to work under pressure.有组织，有条理，关注细节，能在压力下工作。