为您服务预订中心主管 At Your Service and Reservation Supervisor

To provide leadership and direction for the At Your
Service and Reservation. Responsibilities include training, motivating and
managing the At Your Service and Reservation staff keeping guest hospitality as
the number one focus. The supervisor should ensure that each associate has
sufficient resources to perform their job well and constantly seek to improve
the methods to meet the guest needs. The supervisor should manage daily
operational tasks in an efficient and regular manner. Coordinate the shift
operations in accordance to the corporate and local SOPs emphasizing guest
hospitality and directing associates to work together as a team presenting
themselves as professional. Be aggressive
and well informed At Your Service and Reservation staff.
领导并监督为您服务预订中心。须承担培训，指导以及管理部门员工为客人提供优良服务的责任。主管需确保其他同事有充足的资源可被用于出色完成工作，并不断找寻更好地处理客人需求的方法。主管需运用有效适当的方式来管理日常工作。协调班组同事按照公司及当地工作守则热情对客，并指导其他同事团队协作以表现酒店的专业性。作一名具备过硬专业素质的见多识广的客户服务员工。