In Room Dining Manager/Asst. Manager 送餐部理经理/副经理

ManagingDay-to-Day Room Service Operations
管理客房送餐的日常运作
·Supervises and managesemployees. Manages all day-to-day operations. Understands employee positionswell enough to perform duties in employees' absence.监督和管理员工。管理所有的日常运作。了解员工的工作岗位，能够在员工缺席的情况下履行职责。Ensures property policies are administered fairly and consistently.确保财产政策得到公平和一致的管理。
·Communicates areas inneed of attention to staff and follows up to ensure follow through.
与员工沟通需要关注的地方，并跟进以确保贯彻执行。
·Supervises daily shiftoperations and ensures compliance with all Room Service policies, standards andprocedures.监督每天的工作并确保所有客房服务政策，标准和程序的执行。
·Supervises staffinglevels to ensure that guest service, operational needs and financial objectivesare met.监督员工水平，确保客人服务、运营需求和财务目标得到满足。
· Utilizes interpersonaland communication skills to lead, influence, and encourage others; advocatessound financial/business decision making; demonstrates honesty/integrity; leadsby example. 运用人际关系和沟通技巧去领导、影响和鼓励他人;提倡健全的财务/业务决策;演示了诚实、正直;领导以身作则。
·Encourages and buildsmutual trust, respect, and cooperation among team members.鼓励并建立团队成员之间的相互信任、尊重和合作。
·Serves as a role modelto demonstrate appropriate behaviors.充当行为榜样，展示适当的行为。
·Provides guidance anddirection to subordinates, including setting performance standards andmonitoring performance.为下属提供指导和指导，包括制定绩效标准和监控绩效。
·Develops specific goalsand plans to prioritize, organize, and accomplish your work.制定具体的目标和计划，按优先级排列、组织和完成工作。
·Ensures and maintainsthe productivity level of employees. 确保并保持员工的生产力水平。
·Provides theleadership, vision and direction to bring together and prioritize thedepartmental goals in a way that will be efficient and effective.提供领导、愿景和方向，将各部门的目标整合在一起，并以高效和有效的方式对其进行优先排序。
·Celebrates successesand publicly recognizes the contributions of team members.庆祝成功，并公开认可团队成员的贡献。
· Communicatesperformance expectations in accordance with job descriptions for each position.根据每个职位的工作描述，沟通绩效预期。
·Ensures that regularon-going communication is happening with employees to create awareness ofbusiness objectives, communicate expectations, recognize performance andproduce desired results.确保与员工进行定期的沟通，以建立对业务目标的认识、沟通期望、认可绩效并产生预期结果。
·Establishes andmaintains open, collaborative relationships with employees and ensuresemployees do the same within the team.与员工建立并保持开放、协作的关系，并确保员工在团队中也这样做。
·Observes servicebehaviors of employees and provides feedback to individuals.观察员工的服务行为，并向员工提供反馈。
· Solicits employeefeedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.征求员工的反馈意见，采用“门户开放”的政策，审查员工满意度结果，以发现并解决员工的问题或担忧。
·Strives to improveservice performance. 努力改善服务绩效。
·Supervises servicebehaviors of employees and provides feedback to individuals.监督员工的服务行为，并向员工提供反馈。