Chinese Restaurant Team Leader 中餐厅主管

FINANCIAL RETURNS财务回报
· Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
· Actively pursue cost saving measures
积极寻找节省成本措施
· Supervise cash handling and banking procedures
监督现金的处理和存放程序。
· Prepare daily banking and cash flow reports
编制每日存款和流动资金报告。
PEOPLE员工团队
· Encourage and motivate staff to provide optimum service during all shifts
鼓励和激发员工提供合适的服务
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作
· Guest EXPE Establishes and maintains effective employee working relationships
建立和保持有效的员工工作关系
GUEST EXPERIENCE宾客体验
· Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile, and provide efficient suggestion in order to improve satisfaction of guest.
与厨师和餐饮经理分享并推荐客人的意见，反映客户信息,提供有效的建议提高客人的满意度
· Personally meet and farewell a minimum of 80% of your customers
至少亲自接待百分之八十的客人以及与他们告别
RESPONSIBLE BUSINESS企业责任
· Anticipate market changes and review operations when necessary
必要时预见市场变动和回顾操作
· Manage customer database and utilize effectively
处理顾客数据库和有效地运用
· Control stock and monitor security procedures
控制存货和监督保安程序
Perform other duties as assigned
完成其他分配的工作任务
aCCOUNTABILITY责任范围
Report to a Restaurant Manager, Director of Food &Beverage Typically Food &Beverage service team leader
向餐厅经理汇报工作或者餐饮总监汇报工作, 一般主管酒店餐饮服务的工作
Accountability is directed by property requirements.
具体权责按照酒店需求而定。