【岗位职责】
1、制定饼房日常生产计划与人员排班方案,统筹西点、面包、甜品、宴会点心等全品类产品的制作供应,保障出品效率,满足餐厅、宴会、客房送餐等多场景需求,严格契合酒店出品标准与卫生操作规范。Formulate daily production plans and staff shift schedules for the Pastry Kitchen, coordinate the production and supply of all products including western pastries, breads, desserts and banquet refreshments, ensure production efficiency and meet the demands of restaurants, banquets, room service and other scenarios, and strictly comply with the hotel's production standards and hygiene operation specifications.
2、严格把控原材料验收、制作工艺、成品摆盘与出品全流程质量,定期巡查产品品质,优化配方与制作流程,确保产品口味、造型、品相统一达标;高效处理宾客关于西点产品的反馈与投诉,持续提升宾客满意度。Strictly control the quality of the whole process including raw material acceptance, production technology, finished product plating and serving, conduct regular inspections of product quality, optimize formulas and production processes to ensure unified standards of product taste, shape and appearance; efficiently handle guest feedback and complaints on pastry products to continuously improve guest satisfaction.
3、管控饼房原材料、烘焙耗材、专业设备的申领、使用、盘点与维护保养,控制生产成本,减少食材损耗与浪费;定期盘点库存,配合采购部门制定原料采购计划,保障库存存量合理合规。Manage the requisition, usage, inventory and maintenance of raw materials, baking supplies and professional equipment in the Pastry Kitchen, accurately control production costs and reduce food loss and waste; conduct regular inventory checks, and cooperate with the procurement department to formulate raw material procurement plans to ensure reasonable and compliant inventory levels.
4、负责饼房团队的日常管理、技能培训、绩效辅导与激励工作,带教新员工与学徒,提升团队整体烘焙制作水平与专业素养;合理配置人力资源,保障岗位人员充足高效,完成生产业绩目标。Responsible for daily management, skill training, performance coaching and motivation of the Pastry Kitchen team, guide new employees and apprentices to improve the team's overall baking skills and professional quality; allocate human resources reasonably to ensure adequate and efficient staffing and achieve production performance goals.
5、配合行政总厨开展新品研发、菜单更新与季节性产品设计,结合宾客反馈与市场流行趋势优化产品结构,打造特色西点产品,提升产品竞争力与宾客体验。
Product R&D & Menu Optimization: Cooperate with the Executive Chef to carry out new product R&D, menu update and seasonal product design, optimize product structure based on guest feedback and market trends, create signature pastry products, and improve product competitiveness and guest experience.
6、与餐厅、宴会部、采购部、管事部、客房部等相关部门保持高效沟通协作,配合完成大型宴会接待、节日主题活动、VIP 专项接待等工作,保障酒店餐饮整体运营顺畅。Maintain efficient communication and cooperation with restaurants, Banquet Department, Procurement Department, Stewarding Department, Housekeeping Department and other related departments, cooperate in large banquet receptions, holiday themed activities, VIP special receptions and other work to ensure the smooth overall operation of the hotel's F&B service.
7、完成上级交付的其他工作或任务。Perform other duties and tasks assigned by the supervisor.
【岗位要求】
1、基本资质要求:中专及以上学历,西点烘焙、烹饪工艺与营养等相关专业优先。Secondary technical school degree or above, major in Western Pastry Baking, Culinary Technology and Nutrition or related fields is preferred.
2、3 年及以上高端星级酒店饼房工作经验,1 年及以上同岗位管理经验。3+ years of working experience in the Pastry Kitchen of high-end star-rated hotels, and 1+ year of management experience in the same position.
其他要求
- 国际联号工作经验:优先
- 年龄要求:22-40岁
- 语言要求:英语-一般
- 计算机能力:一般
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