礼宾司 Chief Concierge

您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 通过计划、组织、指导和监控礼宾部的营运和行政管理，协助前厅部经理管理对客服务部门，并确保客人的满意度。
You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To assist the Front Office Manager in managing the guest service，ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
拥有酒店管理领域的本科或专科学历；至少两年大型机构的礼宾部经理或副理工作经验；具有良好的解决问题、行政管理和人际交往能力；“金钥匙” 成员更佳。
Ideally with a relevant degree or diploma in Hospitality management. Minimum 2 years work experience in chief concierge/ assiatant mangager-concierge level in larger operation. Good problem solving, administrative and interpersonal skills are a must. Membership of the Clef's d'Or would be asset.