销售副总监 Assistant Director of Sales

Main Responsibilities 工作职责
1. Plans sales trips, under the direct approval of DOS or DOSM to major market areas, calling on accounts within the specific market areas. Reports to the Director of Sales on potential markets needing coverage
在销售总监或市场销售总监的直接批准下对主要市场的地区制定销售拜访计划，对一些特别地区的市场进行电话销售，向销售总监汇报潜在市场客户的需求范围。
2. Liaises closely with OTA Sales Team in proposing the best deal when handling FIT/Packages (pricing strategy, special requirements) passed over, in order to convert the leads / inquiries to confirmed events.
在跟进处理一些生意或客户询问时，与销售团队保持紧密的联络与沟通，最终时生意确认下来。
3. Ensures effective communication with the organizers.
确保与组织者有效的沟通。
4. To meet and welcome some top key accounts, VIP guests upon check-in.
在主要客户及贵宾到店时欢迎其光临或入住酒店。
5. Responsible to assist sales for the dissemination of leisure groups’ related information to other departments.
负责协助销售将旅行团队所有相关信息分发至酒店各部门。
6. Get known all information of competitors, such as rate, top accounts and production, room, F&B and events, and report to DOS regularly.
了解并熟悉竞争对手的所有产品信息，包括公司协议价、主要客户及其产量、酒店客房、餐饮、会务等，并定期向销售总监汇报。
7. Directs all activities of the Sales Team to ensure the smooth running of the department.
指引部门活动并确保部门正常运作。
8. Motivates and trains Sales Team to ensure their best performance.
激发和培训部门员工并确保他们有良好的表现。
9. Monitors the accounts management system.
监控客户管理系统。
10. Assists the Director of Sales in the allocation of daily job to the Sales Team according to group chart.
根据销售团队架构来协助销售总监分配对日常工作进行有效分配。
11. Establishes good working relationship within the department and other departments.
与各部门之间建立良好的工作关系。
12. Guides the Sales Team in ensuring highest standards of service and product quality are provided to guests at all times.
指导销售团队，总是确保将高质量的服务和产品提供给客户。
13. Ensures smooth and effective communication through regular meetings between Sales Team and Operations team member.
通过定期的会议，确保销售团队与酒店运作团队有效的沟通。
14. Closely monitors accounts revenue and business production.
紧密监督主要客户的收入和产量。
15. Provides feed-back on market trends & keeps updated on client relationships and overall business goals through close communication with Sales Managers and Director of Sales.
在与销售经理和销售总监紧密的沟通下，及时反馈市场讯息，保持与客户良好的关系及发展目标的更新。
16. Maximizes up-selling opportunities whenever possible.
无论何时，最大化增加销售额。
17. Participates in relationship building visitations when necessary.
根据需要安排销售拜访客户。
18. Supervises Sales Managers in preparing proposals / contracts for events as required.
根据需要在销售经理或代表制定团队报价或合同时进行必要的监督和指导。
19. Conducts site inspections with potential clients when Sales Managers / Co-ordinatorare not available.
在销售经理和协调员没有时间的情况下，引领有潜力的客户做酒店视察。
20. Assists in preparation of the Marketing Plan.
协助准备市场计划。
21. Actively participates in achieving the Marketing budget.
积极参与市场计划的制定并协作达到预算。
22. Leads the Sales Team to achieve the departmental goals.
领导销售团队达到部门目标。
23. Maintains close and frequent communication with the Director of Sales in order to maximize the hotel profit through effective yield and space management.
为了通过有效的收益产出管理保持与销售总监紧密的沟通使酒店收入最大化。
24. Conducts and attends meetings as required.
在需要时主持并参加会议。
25. Maintains timely and responsive communication with clients.
保持与客户及时有效的沟通。
26. Assist Director of Sales in the recruitment, selection, training and motivation of Sales Team.
协助销售总监招募，选择，培训员工保持团队的活力与稳定。
27. Assures understanding of job responsibilities goals and standards of performance for Sales Team; and conducts on-going coaching and counseling.
理解掌握工作职责目标和销售的服务标准，引导培训正确的服务咨询。
28. Maintains established personnel policies and procedures of the Accor group.
保持雅高集团酒店的方针和政策。
29. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
30. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
Knowledge and Experience知识和经验
1. University graduate, excellent command of written and spoken in English and Chinese language.
大学专科，良好的中英文读写能力。
2. 2.Minimum of 2 years' experience in the same position in luxury hotel.
至少2年以上奢华酒店同岗位的工作经验
3. Sound communication skills.
具有良好的沟通技巧。
4. Good interpersonal skills
较强的人际交往能力
5. Have hotel database.
有客户资源
6. Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
7. Good skills of organization and presentation.
良好组织及展示技巧。
8. Ability to manage by example.
具有以身作则的能力。
9. Very familiar with local market and good at marketing trend anlysis.
了解本地客户的情况并具有很强的市场分析能力。
10. Ability to lead, to provide guidance and to develop team member.
具有领导，指导和发展员工的能力。
11. Good skills of organization and presentation.
良好组织及展示技巧。