Assistant Front Office Manager前厅部副经理

1. Directsand controls all subordinate Front Office staff to ensure that day to dayoperational matters are handled on time and guest expectations are met.
指导和控制所有下属前厅人员以确保日常运营事务处理、满足客人的期望。
2. Providesguidance and assistance to Front Office supervisory staff helping them in theexecution of their responsibilities and helping them to set their own goals andobjectives.
指导和协助前厅管理人员帮助他们执行工作职责和设定他们的目标。
3. Overseesthe service standards in all Front Office areas ensuring that they conform tothe requisite standards and meet or exceed customer expectations.
确保前厅部的服务符合集团标准和满足或超过客户的期望。
4. Assistsin the preparation of duty rosters, vacation planning and scheduling and publicholiday scheduling .
协助准备的考勤排班,假期计划和法定假期的工作安排。
5.Assistsin the preparation of the hotel’sannual budget, and helps to maximise the yield of the hotel and controldepartmental expenses.
协助酒店的年度预算的准备,并帮助酒店收益最大化和控制部门费用。
6. Assistsin the selection, training and evaluation of subordinate employees.
协助选择、培训和评估下属员工。