· 通过以客人为中心的服务方式和有效的员工管理,熟练的安排员工的换班。围绕洲际集团的五个核心价值观和品牌精神:信任、 正直、尊重团队和服务促进理想的企业文化。
· Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. .Leads & promotes the desired work culture around the five WinningWays, IHG Commitment and the IHG brand ethos.
· 遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
· 经理不在时,组织交接班例会,确保员工知晓酒店的活动和运作要求
· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements areknown
·监督现金操作和银行程序
• Supervise cash handling and banking procedures
· 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
·Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
·具有解决问题,推理,号召,组织和培训能力
·Problem solving, reasoning, motivating, organizational and training abilities.
·具有领导能力
·Leadership Skills
· 酒店管理,餐饮或相关专业的大专学历。
· Diploma in Hotel Management, Food & Beverage, or related field.
·2年相关工作经历,包括管理经验,或与此相当的教育和相关工作经验结合的背景。
·2years related experience, including supervisory experience, or an equivalent combination of education and experience
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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