Participate in the planning and costing of menus
参加菜单的计划和开支
Develop and write standard recipes
创造一流的菜谱
Develop new dishes and products
发展新菜品
Ensure that outstanding culinary technical skills are maintained
确保具有出色的烹饪技术
Assist with organizing special events and special food promotions
协助组织特殊的活动和特色食品的促销
Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly
掌握全面的知识,包括配料、设备、供应商、市场和目前的发展趋势,根据厨房的需要可提供适当的调整建议
Maintain a hygienic kitchen
保持厨房的卫生
Clean the kitchen and equipment
清洁厨房和厨房用具
Maintain personal hygiene
保持个人卫生
Human Resource Responsibilities
人力资源职责
Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
与主管和人力资源部经理合作确保部门员工有良好的工作表现,职责如下:
Assists in planning for future staffing needs
协助计划未来所需要的员工
Assists in recruiting in line with company guidelines
协助根据公司要求的招聘工作
Prepares detailed induction program for new staff
为新员工准备详细的入职介绍计划
Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
协助上级根据部门的要求和程序提供全面、及时、以顾客为中心的服务并监督他们的完成情况
Ensures training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs
分析厨房员工的培训需求,并根据他们的需要设计和执行培训计划
Provides input for probation and formal performance appraisal discussions in line with company guidelines
根据公司的规章制度进行试用期及转正的鉴定
Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
培训及训练员工,并提供有建设性的反馈信息以提高工作成绩
Regularly communicates with staff and maintains good relations
定期与员工沟通,保持良好的关系
Approves leave after considering hotel occupancies
根据酒店情况批准休假
Financial Responsibilities
财务职责
Works with superior in the preparation and management of the department’s budget. Duties include:
与中厨厨师长共同负责部门预算的准备和管理工作。主要职责如下:
Assists in co-ordinating the preparation of the departmental annual budget
协助协调部门年预算的准备工作
Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
监督和控制部门在运做中的花费并确保根据预算做一切开支
Occupational Health and Safety Responsibilities
工作的健康和安全职责
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
熟悉职业保健、安全职责相关政策和程序,以确保所有程序能得以安全地执行,并在职业保健和安全职责方针的指导下确保行为落到实处。
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
注意安全的职责并符合职业、健康、安全等法律政策和法规
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉酒店的安全、救护、消防及紧急情况的程序,并能安全正确的使用各种设备
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
及时采取措施补救危险的情况并向主管汇报潜在的危险
Log security incidents and accidents in accordance with hotel requirements
根据酒店要求记录安全事故及意外事故
Key Competencies
能力素质
Key Tasks
主要任务
Drive for Results
追求结果
Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals
通过设置更高的业绩标准和设立更富有挑战性的目标来获得更多的竞争力
Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
为能获得持续的提高、完成业绩和扫除障碍而努力
Understanding the Business
了解酒店
Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information
了解、熟悉并对本部门和酒店的相关问题有兴趣,掌握最新的知识,包括一些法律知识。
Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies
遵守洲际酒店的管理制度和员工手册
Demonstrates an understanding of competitors’ major strengths and weaknesses
了解竞争者的主要实力和弱点
Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
建立并解释管理酒店的主要指示,始终重视酒店的决定及建议的财政经费问题
Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
明白酒店的运作程序,着重了解确保酒店成功和盈利的主要因素
Problem Solving and Decision Making
问题的解决及决策
Diagnose problems and thoroughly analyze information to guide decision making
判断并全面的分析问题以做出决策
Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
对紧急情况进行评估及处理,并得出结论时应做出有逻辑的正确的决定
Innovation
创新
Generate new ideas and encourage creativity from your staff
创造新理念并鼓励员工的创造力
Recognize the need for new and modified approaches
意识到对新的和改进方法的需要
Teamwork
团队精神
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
同事、主管、团队及部门间互相合作及信任
Actively participate in wider hotel meetings
积极参加组织的各种会议
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
部门及酒店员工间应以专业和积极的方式交往以培养良好的关系,促进团队精神的发展和确保有效的互动交流
Adaptability
适应能力
Be comfortable and effective in an environment of ambiguity or change
在变化的环境中保持静谧和活力。
Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner
善于接受新思想并以灵活积极的态度接受工作环境的改变
Complete tasks as directed by Management
完成上级布置的任务
Impact and Influence
作用与影响
Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance
善于推广你的主意,整理下属意见并克服阻碍
Build consensus for action and negotiate mutually beneficial solutions to problems
根据多数人的意见采取行动并互相讨论有利的解决办法
Establish influential contacts with suppliers
与意见提供者建立有效的联系
Leading and Developing People
引导与发展员工
Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
鼓励员工互相交流酒店的价值与发展方向,赏识良好的表现并提供管理上的支持
Develop potential of others through coaching and development opportunities to build organization capability for the future
通过引导发展他人的潜能,并为培养将来的组织能力提供发展机会
Cultural Awareness
文化意识
Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries
理解并重视酒店的全球性,能与来自不同国家具有不同的观点及文化背景的同事友好相处
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