- To have complete knowledge on the food / beverage / service available / preparation methods and time in sections appointed.
具备指定餐厅的酒水服务制作方法和时间的全面知识。
- Ensures personal grooming and conduct according to hotel standards.
确保个人仪表和行为符合饭店标准。
- Checks schedule and ensures punctuality at work
检查日程表,确保工作准时。
- Ensures that service / items are prepared according to hotel minimum standards and standard procedures
确保服务/品种符合饭店的基本标准和标准程序
- Checks quality / presentation / temperature of food / beverage / service prior to serving
为客人服务之前,事先检查质量/ 外观/食品温度/ 酒水/ 服务等情况。
- Ensures full mise – en - place is prepared prior to start of operations and replenished afterwards
确保运营之前,已事先做好准备工作, 及时补充存量。
- Check cleanliness of sections prior and after service
为客人提供服务之前或之后,检查本部门的清洁情况。
- Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.确保正确操作所有的材料,设备和机械,定期清洁,以便延长使用寿命
- Checks inventory in sections appointed for daily requisition
检查指定部门的库存量,为确定每日申请量做好准备。
- Obtain customer feedback during operations to ensure satisfaction
在运营当中征求客人的反馈意见,确保令客人喜出望外。
- To relay any customer complaints to supervisor
任何客人的投诉都要向上级汇报。
CHARACTERISTICS REQUIRED 职位要求:
- Flexible and adaptable to different working locations
灵活机动,能适应各种不同的工作环境
- Computer knowledgeable
电脑知识
- At least 1 year experience in a similar capacity.
至少1年的相关工作经验
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